CASH SALES
Product sold without open account status requires payment in full prior to pickup or shipping. Payment can be paid via cash, cashier's check or money order. All prices are quoted based upon "Cash On Delivery." MasterCard, Visa, American Express and Discover are welcome. Sale prices are based on cash payment, use of credit card for payment may result in a slightly higher sale price.
Use of company or personal checks without proper "Open Account" status requires a guarantee card or adequate time for the check(s) to clear bank funds.
Customer deposits are required in advance of sales when merchandise is not in stock at Klay Anderson Audio Inc. Balance of the sale amount is due prior to shipment of product. If product is to be shipped directly from manufacturer (drop shipped) a deposit in the full sale amount may be required.

OPEN ACCOUNTS
Klay Anderson Audio Inc. ships on "Open Account" to organizations and individuals who have established credit. To establish credit please contact Klay Anderson Audio Inc. credit department or your sales person. Open account orders must meet a minimum amount of $100.00.
Terms of sale are determined at point of sale or quote and clearly marked on your invoice copy.
If at any time your account is past due invoice terms or over your approved credit limit, your "Open Account" status will be suspended until adjustments are made. Past due invoices will be accessed a 1.5% (one and one half percent) service charge every month past the due date of invoice or 30 days of invoice which ever time period is less.
If you have any questions concerning your account or billings please contact our credit department.

LEASE OR FINANCING
Leasing or financing can be arranged by Klay Anderson Audio Inc. for purchases in excess of $5,000.00. Contact your sales person for details.

SHIPPING
Shipping is F.O.B. Salt Lake City, Utah, or manufacturers' dock. All shipping charges are at an additional cost unless otherwise stated prior to point of order.

SALES TAX
Shipment or pickup within the state of Utah is subject to state and local sales tax, except organizations furnishing tax exemption documentation and completion of any required forms.

DAMAGED ITEMS
Upon receiving any new or used merchandise the product should be inspected immediately for any shipping damage or original defects. Any shipping damage must be reported directly to the shipper first and clearly marked on the shipper's received receipt, then call Klay Anderson Audio Inc. for best plan to resolve your problem. All shipments unless specified at point of sale are insured only for the standard shipper's per carton insured amount. Special or additional insurance is at additional expense.

WARRANTIES
Klay Anderson Audio Inc. honors all written manufacturers' warranties with the following exceptions: shipping and travel expenses (if needed) are not covered, in the event the manufacturer does not adhere to written warranties, equipment has been exposed to unusual physical or electrical harm. Used equipment is sold on an AS IS basis. No other warrantv, unless specified in writing at point of sale, is expressed or implied.

RETURNED MERCHANDISE
If we have made an error in your order, please call us. NO merchandise will be accepted without prior approval. If you wish to return product that was ordered correctly as per your instructions, a restocking fee will be required. One of a kind or special order items ARE NOT REFUNDABLE.
All authorized return merchandise must be in original condition with original carton and manuals or paperwork.

PERISHABLE ITEMS
Some items sold by Klay Anderson Audio Inc. have a limited shelf life and or are subject to degradation by exposure to extreme environmental conditions. Recording tape (audio/video/digital), cleaning and lubricating chemicals CANNOT be returned without proof of manufacturer's defect. Electronic components are not refundable for any reason.